EXCLUSIVELY FOR DANCE STUDIO OWNERS!
Being exclusive to Studio Owners, allows us to concentrate on helping your business. What we are really good at, is attentive customer service, great quality products and delivering on time, every time. You can place your order and know that we take your business seriously. We're in the business of supporting Dance Studio Owners and their businesses. That's our focus and our niche.
How To Order:
There are now two ways to order, online or using our order form. If you are set up as a StageGear customer your login and password were mailed to you with your 2017 catalogue. If you have misplaced this, please contact the office and we will reset for you. If you'd prefer to handwrite your order form, you can download one from our website (or there is one at the back of the price booklet).
Check Available Sizes:
This one is especially important if you are handwriting an order form. Not all styles are available in all sizes. Please check the catalogue or website for each style’s size range.
Fill In Total Fields & Double Check Class Numbers:
Double check that you have filled in the total number of costumes you want for each style. If you need to add in additional costumes, unless we are notified within 24 hours, you will need to place a new order for the additional sizes.
Include A Deposit:
All orders must include a deposit. Look to your price booklet for specific instructions on deposit payment options for orders placed using an order form. If you choose 'Direct Deposit' as your payment method for your online order, please make sure you make your deposit payment straight away after checkout.
Allow 6 Weeks For Delivery:
Once your order is placed, you must allow six weeks for your costumes (plus domestic postage time from Sydney), unless you are ordering specific in stock items which will arrive within two weeks. Cheer Styles, that include an applique, will require an extra two weeks.
Payment of Balance:
If you choose to pay your order by credit card, your card will be charged when the goods are ready to be dispatched from Sydney to you (sometimes this is earlier than the postage date listed on your invoice). If you choose to pay your balance by direct deposit, the balance is payable one week prior to the postage date as advised on your emailed invoice. Goods cannot be posted to you until balance of payment has cleared.
Please retain a copy of your order and cross check it against the invoice/receipt we will email you.
For online orders: You will recieve both an ORDER CONFIRMATION and an INVOICE/RECEIPT from StageGear. The order confirmation will come through straight away once you place the order. The invoice/receipt will come through in the next 72 hours and will show our ABN and will list payments you have made.
You can also check your copy off against your order confirmation that will be sent through straight after you placed your order. If you do not receive these within 72 hours, please call the office to make sure we have received your order.